Gift Vouchers are available for purchase for either our Italian cooking classes or accommodation. Or for a truly memorable experience, accommodation and class packages are also available. Just let us know where you'd like it mailed to.
Gift Vouchers are available for purchase for either our Italian cooking classes or accommodation. Or for a truly memorable experience, accommodation and class packages are also available. Just let us know where you'd like it mailed to.
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Frequently Asked Questions
Payment Details & House Rules
A 25% non-refundable deposit must be received at the time of Booking. The cleaning fee and the security bond are included in your total cost. Bookings are not confirmed unless and until this deposit is received.
The bond is fully refundable post checkout within 10 working days, pending observance of the House Rules.
Payment of balance must be received no later than 5 working days before your arrival.
Payments of the amount due must be received in Australian $ net of any bank or other transaction charges.
Please ensure payments are made within the specified time limits or the Booking may be cancelled automatically without notice or liability to you.
We accept payment for direct bookings with us by direct deposit into our bank account. Our Direct Deposit bank details will be advised to you on your PDF quote/invoice or via Text.
Personal cheques and Cash payments are not accepted. We regret credit card payments cannot be taken.
House Rules Details You Must Read.When booking for a group, please ensure everyone reads these rules. You don't want to be stuck being penalised for one of them :)
When can I check in?
We are very flexible with check in and out times. Most of the time the house will be ready first thing in the morning, and late check outs are common. This makes us stand out from the crowd where you are OUT by 10am on the dot!
The exception to this is when we have back to back bookings in which case check out
is at 11am.
Where do I pick up the keys from?
Self check in on the numbered keypad which is located to the right of the front door.
A code is texted to you on the day of your arrival.
Can extra people stay?
The house can accommodate six guests. Please note, unless otherwise stated, rates are based on two guests.
Only the number of people who have booked are permitted to sleep in the house. Due to our strict cleaning protocols, other bedrooms will be locked. Booking additional guests once you have arrived at the house is possible. See Security Bond and House Rules.
Is smoking permitted?
Smoking is NOT permitted inside. Any smoking outside must ensure butts are fully extinguished and put in the bin. Fines apply as you are in a World Heritage Area.
For safety precautions, open flame candles, fires or gas or charcoal bbq are not permitted to be lit under any circumstances.
Fire Pit Zone
You must ask us for permission before lighting timber.
Strict council rules apply.
Failure to adhere to their rules will incur serious fines.